5 Years, 1 Mission: Scaling DTC Brands to Millions

Hey, it’s Jordan from the Email Intel Newsletter.

It’s been 5 years now since I started Swwift Media, an online marketing agency that specializes in helping DTC brands scale profitably and retain customers longer.

We started out by helping brands with email & SMS marketing—our bread and butter.

Brands wanted to make sure their existing customers came back, spent more, and stayed loyal. And that’s where we came in to help.

But as we grew alongside our clients, one thing became clear:

Scaling isn’t just about retaining customers—it’s about acquiring the right ones, too.

So, we evolved.

Over the years, we’ve added two powerhouse services to our toolkit:

• Ad Creatives that stop the scroll and pique people’s interest.

• Landing Pages that convert those people into first time buyers.

Why? Because retention and acquisition aren’t opposites—they’re two sides of the same coin.

Here’s an example:

One of our clients, a premium beverage brand, had incredible products. We set up their email marketing and it was on point—delivering over 40% of total revenue consistently.

But their paid ads?

Let’s just say… it wasn’t love at first sight.

The creative didn’t capture their brand story.

They had no landing pages and just sent the traffic to generic product pages.

And the customer journey from “ad click” to “checkout” felt disjointed and unclear.

We stepped in with a full-funnel approach:

1. Created thumb-stopping ad creatives designed to resonate with their ideal customers.

2. Built a landing page that simplified their value proposition and eliminated decision fatigue.

3. Further optimized their email flows to nurture new customers and drive repeat sales.

In just 60 days, their ad-to-email pipeline was a profit-generating machine.

Revenue increased by 20%, and their ROAS went from break-even to 2-3x.

Here’s the takeaway:

In today’s competitive DTC landscape, it’s not enough to focus on just one piece of the puzzle.

To truly scale, you need acquisition and retention working together.

That’s why at Swwift Media, we build systems designed to acquire, convert, and retain customers at every stage of the funnel.

Master each of these 3 pillars and you’ll be able to scale smarter (and faster).

Jordan

PS - If you run a DTC brand and want to have a 15 minute strategy session with me, book a call here »